Additional Actions Are Needed to Improve and Secure the Income Verification Express Service Program

Submitting OIG:

Date Issued:

Wednesday, March 8, 2023

Agency Reviewed / Investigated:

Submitting OIG-Specific Report Number:

2023-45-014

Location(s):

Agency-Wide

Type of Report:

Audit

Questioned Costs:

Funds for Better Use:

Number of Recommendations:

View Document:

Attachment	Size
202345014fr.pdf	3.4 MB

Related Open Recommendations

Recommendation Number	Recommendation Status	Significant Recommendation
7	Open	No
The Chief Information Officer should ensure that the business transcript request capability is implemented as soon after the January 2023 legislative deadline as possible.
8	Open	No
Complete a usage study and document a decision regarding if the IRS will mandate that participants use the TFA IVES system.
13	Open	No
The Commissioner, Wage and Investment Division, should develop a process to ensure that transcript requests for victims of identity theft are not processed erroneously. These processes should include systemic tools to prevent employees from processing the requests. In addition, the processes should continually identify and address tax examiners processing the transcript requests erroneously.