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Where To Report Waste
Fraud, Abuse, Or Retaliation
Where To Report Waste Fraud, Abuse, Or Retaliation

Manually Processed Old-Age, Survivors and Disability Insurance Benefit Termination Actions

Submitting OIG: 
Social Security Administration OIG
Report Description: 
Objective: To determine whether the Social Security Administration accurately processed manual actions related to the termination of benefits for Old-Age, Survivors and Disability Insurance beneficiaries.
Date Issued: 
Wednesday, September 27, 2023
Agency Reviewed / Investigated: 
Social Security Administration
Submitting OIG-Specific Report Number: 
A-07-21-51043
Location(s): 
Agency-Wide
Type of Report: 
Audit
Questioned Costs: 
$53,410,120
Funds for Better Use: 
$0
Number of Recommendations: 
3
Report updated under NDAA 5274: 
No
View Document: 
AttachmentSize
PDF icon 07-21-51043.pdf740.23 KB

Related Open Recommendations

Recommendation Number Recommendation Status Significant Recommendation Additional Details
2 Open Yes
Establish, and instruct employees to use, a centralized resource with preferred query tools and worksheets to assist employees in obtaining all beneficiary entitlement information necessary to accurately process manual termination actions.
3 Open No
Create a feature in the Manual Adjustment, Credit, and Award Data Entry system that allows Social Security Administration employees to review the notice and make any necessary corrections without requiring a separate action.
Displaying 2 of 2 Recommendations