Management Implication Report: Impact of the SIMS Data Migration on Site Development (IG-23-05-SR)

In March 2021, the Peace Corps shut down its Coordinated Incident Reporting System (CIRS), a repository of historical crime incidents reported by Volunteers, and replaced it with the Security Incident Management System (SIMS). SIMS autopopulates crime incident report links into VIDA (Volunteer Information Database Application) through the agency’s Customer Relationship Management (CRM) platform. During the SIMS data migration, some posts began to identify and assess potential sites for returning Volunteers following the 2020 global evacuation due to the COVID-19 pandemic. OIG raised concerns about whether field staff had access to the historical crime data necessary to assess the safety of reused sites, consistent with site development requirements. We conducted this review to address these concerns .