Where To Report Waste

Fraud, Abuse, Or Retaliation

PBS's National Capital Region is Failing to Adequately Manage and Oversee the Building Services Contracts at the FDA's White Oak Campus

Submitting OIG:

General Services Administration OIG

Date Issued:

Monday, May 17, 2021

Agency Reviewed / Investigated:

General Services Administration

Submitting OIG-Specific Report Number:

A190021/P/5/R21003

Location(s):

Agency-Wide

Type of Report:

Audit

Questioned Costs:

$0

Funds for Better Use:

$0

Number of Recommendations:

12

View Document:

Attachment	Size
A190021-FINAL-White-Oak-Hotline-REDACTED.pdf	1.7 MB

Related Open Recommendations

Recommendation Number	Recommendation Status	Significant Recommendation	Additional Details
3	Open	Yes
We recommend that the PBS Regional Commissioner for the National Capital Region take appropriate action to address the issues associated with oversight of the O&M building services contract. At a minimum, PBS NCR should: ensure that the “After-Hours Labor Estimate” contains valid, reliable data and that it reflects actual cost and schedule conditions; require Honeywell to provide an updated estimate based on actual performance and renegotiate the contract; and perform a procurement contract review to evaluate the effectiveness of its policies and make improvements; conduct an assessment to: (1) identify staff required to be present during the after- hours shift, (2) enforce the statement of work, and (3) monitor staffing of the after- hours shift; and perform a comprehensive review of the after-hours staffing from August 2015 to the present, determine the total amount of overpayment for shifts that were understaffed and inadequately staffed, recover the overpayment from Honeywell, and return any overpayment to FDA.