Results of Scoping of the Evaluation of the CFPB’s Healthcare Benefits Eligibility Processes

Submitting OIG:

Date Issued:

Wednesday, March 20, 2024

Agency Reviewed / Investigated:

Submitting OIG-Specific Report Number:

2024-MO-C-010

Location(s):

Agency-Wide

Type of Report:

Inspection / Evaluation

Questioned Costs:

Funds for Better Use:

Number of Recommendations:

Report updated under NDAA 5274:

View Document:

Attachment	Size
cfpb-healthcare-benefits-eligibility-processes-mar2024.pdf	1.08 MB

Related Open Recommendations

Recommendation Number	Recommendation Status	Significant Recommendation
1	Open	No
Ensure that the OHC continues to monitor dependent eligibility on a biweekly basis and corrects discovered discrepancies.
2	Open	No
Ensure that the OHC conducts a comprehensive annual review of the control activities for administering the agency’s vision and dental programs to ensure that they are operating effectively.
3	Open	No
Ensure that the OHC updates the relevant SOP to reflect new eligibility verification processes.
4	Open	No
Develop and periodically provide tailored training for employees who administer the agency’s vision and dental programs.