Where To Report Waste

Fraud, Abuse, Or Retaliation

The CFPB Can Enhance Certain Aspects of Its Examiner Commissioning Program

Submitting OIG:

Federal Reserve Board & CFPB OIG

Date Issued:

Wednesday, May 15, 2024

Agency Reviewed / Investigated:

Consumer Financial Protection Bureau

Submitting OIG-Specific Report Number:

2024-SR-C-013

Location(s):

Agency-Wide

Type of Report:

Inspection / Evaluation

Questioned Costs:

$0

Funds for Better Use:

$0

Number of Recommendations:

3

Report updated under NDAA 5274:

No

View Document:

Attachment	Size
cfpb-examiner-commissioning-program-may2024.pdf	961.36 KB

Related Open Recommendations

Recommendation Number	Recommendation Status	Significant Recommendation	Additional Details
1	Open	No
Issue guidance that clearly defines responsibilities and outlines expectations for those serving in Examiner Commissioning Program support roles, including (a) mentors on their support during an examiner’s acting examiner in charge assignment; (b) regional training leads on their support during rotations; and (c) field managers on providing support, identifying examinations, and selecting acting examiner in charge assignments for examiners pursuing commissioning.
2	Open	No
Develop a standardized process for Supervision Learning and Development and the regions to collaborate when providing supplemental Examiner Commissioning Program support to examiners who are preparing for the Examiner Commissioning Program.
3	Open	No
Assess the current examiner in charge case study assessment feedback process and determine how to enhance the feedback provided to examiners while safeguarding the content of the examiner in charge case study assessment. Based on the results of the assessment, update guidance to clearly outline expectations for delivering specific, actionable examiner in charge case study assessment feedback and develop and implement training on those expectations.