The CFPB Can Enhance Certain Aspects of Its Enforcement Investigations Process

Submitting OIG:

Date Issued:

Monday, January 8, 2024

Agency Reviewed / Investigated:

Submitting OIG-Specific Report Number:

2024-SR-C-002

Location(s):

Agency-Wide

Type of Report:

Inspection / Evaluation

Questioned Costs:

Funds for Better Use:

Number of Recommendations:

Report updated under NDAA 5274:

View Document:

Attachment	Size
cfpb-enforcement-investigation-process-jan2024.pdf	1.08 MB

Related Open Recommendations

Recommendation Number	Recommendation Status	Significant Recommendation
1	Open	Yes
Incorporate the timing expectations for key steps in the enforcement process established in Enforcement’s internal guidance into the tracking and monitoring of matters.
2	Open	No
Provide training to Enforcement staff to reinforce the current guidance on the document maintenance and retention requirements for the matter management system.