Submitting OIG:
Report Description:
In 2022, the EEOC Office of Inspector General (OIG) procured the services of KAI Partners, Inc. (KAIP) to perform an evaluation of the Equal Employment Opportunity Commission’s (EEOC) Digital Process Transformation and Automation (DPTA) progress, with an emphasis on evaluating EEOC’s DPTA plans, capabilities, and requirements. DPTA is the digitization and automation of business processes to improve effectiveness and efficiency to continually enhance the customer experience.
Date Issued:
Friday, January 20, 2023
Agency Reviewed / Investigated:
Submitting OIG-Specific Report Number:
2021-002-EOIG
Location(s):
Agency-Wide
Type of Report:
Inspection / Evaluation
Questioned Costs:
$0
Funds for Better Use:
$0
Number of Recommendations:
9
View Document:
Attachment | Size |
---|---|
DPTA-Final-Evaluation-Report.pdf | 1.63 MB |