Management Advisory: Concerns with Access to Care and Staffing Shortages in the Military Health System

Rec. 2.a: The DoD OIG recommended that the Director of the Defense Health Agency, in coordination with the Service Surgeons General, conduct a survey of TRICARE beneficiaries, civilians, and contractors stationed overseas about their access to health care services. The survey should, at a minimum, include the following: i. the overseas locations that have a relatively high number of beneficiaries with concerns about their access to health care. ii. the clinical specialties in overseas locations that beneficiaries have the greatest difficulty accessing. iii. the reasons beneficiaries have difficulties obtaining access to health care in each location and for each clinical specialty.