Inspection of the Global Engagement Center

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Date Issued

Thursday, September 15, 2022

Submitting OIG

Department of State OIG

Other Participating OIGs

Department of State OIG

Agencies Reviewed/Investigated

Department of State

Components

Global Engagement Center

Report Number

ISP-I-22-15

Report Type

Inspection / Evaluation

Agency Wide

Yes

Number of Recommendations

Questioned Costs

Funds for Better Use

$745,000

Report updated under NDAA 5274

Open Recommendations

This report has 11 open recommendations.

Recommendation Number	Significant Recommendation	Recommended Questioned Costs	Recommended Funds for Better Use
2	No	$0	$0
The Global Engagement Center should clarify and codify the roles and responsibilities of the Policy, Plans, and Operations Division and the Interagency and International Coordination Cell in the Foreign Affairs Manual.
3	No	$0	$0
The Global Engagement Center should approve a plan to implement its Functional Bureau Strategy, update its major programs to include key priorities, and assess its execution by conducting regular reviews with its staff, in accordance with Department standards.
4	No	$0	$0
The Global Engagement Center should appoint an evaluation coordinator with decision-making authority to conduct evaluations appropriate to its portfolio, in accordance with Department standards.
5	No	$0	$0
The Global Engagement Center should review risks to its strategic objectives, implement processes for identifying and responding to risk, and communicate risk response guidance to staff in accordance with Department standards.
6	No	$0	$0
The Global Engagement Center should comply with federal and Department standards with respect to pre-award design and approval processes for its federal assistance programs.
7	No	$0	$0
The Global Engagement Center should complete the closeout process for awards currently overdue and implement procedures for the timely close out of future awards.
10	No	$0	$0
The Global Engagement Center should comply with Department contracting officer’s representative program standards.
13	No	$0	$0
The Global Engagement Center should use domain names for the Global Engagement Center’s analytics platforms that comply with Department standards.
14	No	$0	$0
The Global Engagement Center, in coordination with the Bureau of Educational and Cultural Affairs, should require the Information Systems Security Officers for the Global Engagement Center analytics platforms to perform their duties in accordance with Department guidance.
15	No	$0	$0
The Global Engagement Center should implement procedures to ensure all aspects of its analytics platforms’ systems documents are completed and current, in accordance with Department standards.
16	No	$0	$0
The Global Engagement Center, in coordination with the Office of the Under Secretary for Public Diplomacy and Public Affairs, should conduct a cost-benefit analysis for its analytics support program.