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COVID-19: The Pandemic Highlighted the Need to Strengthen Wage and Hour Division's Enforcement Controls

Submitting OIG:

Department of Labor OIG

Date Issued:

Thursday, September 30, 2021

Agency Reviewed / Investigated:

Department of Labor

Submitting OIG-Specific Report Number:

19-21-008-15-001

Location(s):

Agency-Wide

Type of Report:

Audit

Special Projects:

Questioned Costs:

$0

Funds for Better Use:

$0

Number of Recommendations:

5

View Document:

Attachment	Size
19-21-008-15-001COVID-19-WHDFinal-Rpt093021.pdf	2.69 MB

Additional Details Link:

https://www.oig.dol.gov/public/reports/oa/2021/19-21-008-15-001.pdf

Related Open Recommendations

Recommendation Number	Recommendation Status	Significant Recommendation	Additional Details
1	Open	Yes
We recommend the Acting Administrator for the Wage and Hour Division implement a control to perform periodic reviews to determine if staff properly handled potential complaints in accordance with WHD's complaint requirements.
2	Open	Yes
We recommend the Acting Administrator for the Wage and Hour Division develop a mechanism to enable the agency to determine how effective conciliations are at getting back wage payments to workers, and address any weaknesses identified in ensuring complainants received owed back wages prior to closing conciliations.
3	Open	Yes
We recommend the Acting Administrator for the Wage and Hour Division update its policy for selecting a conclude reason in its database to require staff to use a reason that would allow WHD to determine the outcome of the conciliation.
4	Open	Yes
We recommend the Acting Administrator for the Wage and Hour Division assess the effectiveness of remote investigations and incorporate best practices into its operating procedures.