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CISA Should Validate Priority Telecommunications Services Performance Data

Submitting OIG: 
Department of Homeland Security OIG
Report Description: 
The objective of this review was to determine whether DHS effectively supported operable and interoperable emergency communications for Federal, state, local, tribal, and territorial government officials and critical infrastructure operators during the Coronavirus disease-19 (COVID-19) pandemic.
Date Issued: 
Wednesday, January 12, 2022
Agency Reviewed / Investigated: 
Department of Homeland Security
Submitting OIG-Specific Report Number: 
OIG-22-15
Location(s): 
Agency-Wide
Type of Report: 
Audit
Special Projects: 
Pandemic
Questioned Costs: 
$0
Funds for Better Use: 
$0
Number of Recommendations: 
1
View Document: 
AttachmentSize
PDF icon OIG-22-15-Jan22.pdf2.45 MB

Related Open Recommendations

Recommendation Number Recommendation Status Significant Recommendation Additional Details
1 Open No
We recommend the Executive Assistant Director, Emergency Communications Division, establish a quality control process to validate the reliability of telecommunications service providers’ performance data prior to consolidating GPRA Modernization Act of 2010 Government Emergency Telecommunications Service and Wireless Priority Service performance measures for reporting to DHS.
Displaying 1 of 1 Recommendations