An Amtrak Assistant Lead Customer Service Representative based in New Orleans, Louisiana, resigned from his position on August 8, 2023, prior to his administrative hearing. Our investigation found that the former employee violated company policies by accepting cash kickbacks from a private transportation driver for referring passengers to his service. During his interview, the former employee admitted to receiving money for referring passengers to the transportation service. Another employee previously resigned from the company on June 1, 2023, for her involvement in the scheme.
Tuesday, August 8, 2023
Agency Reviewed / Investigated:
Submitting OIG-Specific Report Number:
New Orleans, LAUnited States
Type of Report:
Funds for Better Use:
Report updated under NDAA 5274: