Work with the contracting officer to modify the existing contract and 1) define the Mail Theft Analytics Program purpose to improve complaint data quality and usefulness for division personnel, 2) develop internal controls such as guidance and an oversight mechanism, and 3) establish performance metrics to assess the effectiveness of the program.
Questioned Costs
$0
Funds for Better Use
$0
Recommendation Status
Closed
Source UUID
10768c36-0a09-4140-b1aa-ae19df392015-7
Recommendation Number
7
Significant Recommendation
Yes