Text of Recommendation | We recommend the Assistant Administrator, Human
Capital, revise the exit survey process to:
a. ensure airports offer local exit interviews;
b. record results in a centralized system;
c. provide relevant stakeholders access to the results for analysis and
process improvements; and
d. address areas identified in the exit survey results that would help retain
a skilled and knowledgeable Transportation Security Officer workforce. |
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Recommendation Number | 2 |
Recommendation Status | Closed |
Significant Recommendation | No |
Submitting OIG | |
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Linked Report |