| Text of Recommendation | We recommend that the Under Secretary of Commerce for Intellectual Property and Director of the United States Patent and Trademark Office direct the Chief Information Officer to establish processes and procedures to ensure all end-user feedback is properly captured, tracked, and timely communicated to the appropriate product teams during the product life cycle.
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| Recommendation Number | 4 |
| Recommendation Status | Closed |
| Significant Recommendation | Yes |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
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| Linked Report |