Text of Recommendation | Update standard operating procedures for the Holdings Protection and Recovery Staff walkthroughs (stack, research room, and processing area), outgoing mail inspections, and Holdings Management System verifications to include: (a) quality reviews of staff checklists and tracker spreadsheets for completeness and accuracy, (b) consistent definitions of similar issues, and (c) requirements to follow-up on repeated findings. |
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Recommendation Number | 2 |
Recommendation Status | Open |
Significant Recommendation | No |
Submitting OIG | |
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Linked Report |