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Recommendation Details
Text of Recommendation
Update standard operating procedures for the Holdings Protection and Recovery Staff walkthroughs (stack, research room, and processing area), outgoing mail inspections, and Holdings Management System verifications to include: (a) quality reviews of staff checklists and tracker spreadsheets for completeness and accuracy, (b) consistent definitions of similar issues, and (c) requirements to follow-up on repeated findings.
Recommendation Number
2
Recommendation Status
Open
Significant Recommendation
No