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Review of the Bureau of Consular Affairs’ ConsularOne Modernization Program – Significant Deployment Delays Continue

Submitting OIG:

Department of State OIG

Date Issued:

Wednesday, December 1, 2021

Agency Reviewed / Investigated:

Department of State

Submitting OIG-Specific Report Number:

ISP-I-22-03

Component, if applicable:

Bureau of Consular Affairs

Location(s):

Agency-Wide

Type of Report:

Inspection / Evaluation

Questioned Costs:

$0

Funds for Better Use:

$0

Number of Recommendations:

11

View Document:

Attachment	Size
ISP-I-22-03web-posting508.pdf	1.08 MB

Related Open Recommendations

Recommendation Number	Recommendation Status	Significant Recommendation	Additional Details
2	Open	No
The Bureau of Consular Affairs should clearly define the ConsularOne modernization program and Consular Systems Modernization, including its components, projects, supporting contracts, and the associated total cost of those contracts for both efforts.
4	Open	No
The Bureau of Consular Affairs should require the Office of Consular Systems and Technology to implement an internal communication and collaboration plan.
6	Open	No
The Bureau of Consular Affairs should require the Office of Consular Systems and Technology to maintain documented management approvals for all information systems throughout the systems development lifecycle process in accordance with Department standards.
8	Open	No
The Bureau of Consular Affairs should require the Office of Consular Systems and Technology to conduct independent information system security assessments.
10	Open	No
The Bureau of Consular Affairs, in coordination with the Bureau of Information Resource Management, should complete the assessment and authorization process for the Office of Consular Systems and Technology’s information systems with expired authorizations to operate.
11	Open	No
The Bureau of Consular Affairs should perform annual security controls assessments for the Office of Consular Systems and Technology’s information systems in accordance with Department standards.