Establish written procedures for ISTS staff and contractors handling requests to access employee e-mail and computers. Such procedures should require that all requests be in writing, be approved by the applicable unit head, and be maintained in the Help Desk tracking system.
Questioned Costs
$0
Funds for Better Use
$0
Recommendation Status
Closed
Source UUID
GAO__Audit__2008-05-12__NO-RPT-NUM-2
Recommendation Number
2
Significant Recommendation
No