| Text of Recommendation | Ensure all CBP field offices and ports of entry are able to access outage mitigation applications such as the PALS system, by increasing awareness of the process to request necessary equipment and receive updated passwords for all workstations used to screen international passengers. |
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| Recommendation Number | 4 |
| Recommendation Status | Closed |
| Significant Recommendation | No |
| Submitting OIG | |
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| Linked Report |