| Text of Recommendation | Determine whether additional customer service or production metrics would assist in measuring how telework affects field offices (FO) ability to provide customer service and employee productivity. |
|---|---|
| Recommendation Number | 1 |
| Recommendation Status | Closed |
| Significant Recommendation | Yes |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
|---|---|
| Linked Report |