The Chief, Taxpayer Services, should identify and incorporate appropriate qualitative and quantitative measures into the Free File Program communication plan that allow for evaluating the effectiveness of outreach efforts.
Questioned Costs
$0
Funds for Better Use
$0
Recommendation Status
Open
Source UUID
b1734a28-7242-47ac-aa75-1287e1f6d786-4
Report
Recommendation Number
4
Significant Recommendation
No