Text of Recommendation | develop new ways to overcome communication barriers based on best practices in the industry and train managers and retail customer service clerks to use existing tools and resources available to assist non-English speaking customers. |
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Recommendation Number | 1 |
Recommendation Status | Closed |
Recommendation Questioned Costs | $0 |
Recommendation Funds for Better Use | $0 |
Submitting OIG | |
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Linked Report |