Open Recommendations

The Office of Programs should complete all fiscal year 2022 backlogged representative payee monitoring cases; and

The Office of Programs should implement procedures to ensure that all representative payee monitoring cases
in each annual cycle are completed before the next annual cycle begins.

Work with Vendor One to remediate (or accept the risks associated with) the vulnerabilities identified with its charging stations.

Work with Vendor Two to remediate (or accept the risks associated with) the vulnerabilities identified with its charging stations.

Work with Vendor Three to remediate (or accept the risks associated with) the vulnerabilities identified with its charging stations.

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

Provide suggested guidance to the district level to update their contingency operations plans to account for the inoperability of charging stations.

Update the performance plans for the National Account Managers to include standards regarding proactive efforts to develop new customers, and ensure these standards are incorporated into the annual marketing plan.

Develop a marketing plan to initiate contact with those agencies not currently doing business with GPO.

Develop specific and measurable annual targets for customer and revenue growth.

Embassy Lusaka should account for all its emergency and evacuation radios and enter all radios into the Integrated Logistics Management Systems loanable property module in accordance with Department standards.

Embassy Lusaka should establish a Local Configuration Control Board in accordance with Department standards.

Embassy Lusaka should establish a method to seek repayment for unapproved telephone charges in accordance with Department standards.

Embassy Lusaka should verify paid monthly service charges for mobile phone lines and service inventories in accordance with Department standards.

Embassy Lusaka should bring its records management program into compliance with Department standards.

Revise policies and procedures to ensure accurate, current, and complete financial results are reported on all Federal awards.

Work with ARC to revise the non-ARC matching cost share amount final BAMR to include the costs incurred of $2,381,000 for A&E fees and the in-kind land acquisition, if requested.

Revise policies and procedures to include procedures for determining the allowability of costs to comply with the Uniform Guidance and ensure costs incurred under Federal awards are allowable and allocable.

Develop and implement a plan to allocate sufficient resources to timely process mail daily

Coordinate with the Central Division Director, Logistics, to implement a plan to store empty mail transport equipment and mail away from doors and entryways at the Louisville Processing and Distribution Center.

Verify that delayed Priority Mail Express pieces are documented in the Mail Condition Visualization system daily.

Complete a review of Postal Vehicle Service transportation schedules and verify related actions are implemented at the Louisville Processing and Distribution Center.

Coordinate with the Central Division Director, Logistics Operations, to develop and implement a plan to verify scanning at the Louisville Processing and Distribution Center is consistently completed in accordance with policy.

Train employees responsible for safeguarding scanners at the Louisville Processing and Distribution Center on proper scanner accountability procedures and verify these procedures are followed.