Voyager Card Over Capacity – Centerville Branch, Snellville, GA

The OIG used data analytics to identify offices with potentially fraudulent Voyager card activity. The analytics identified Centerville Branch had 22 transactions totaling $2,395 at risk during May 2018. The unit had 691 Voyager card transactions totaling $19,090 for all of May 2018. The objective of this audit was to determine whether Voyager card transactions were properly reconciled for detecting and disputing potentially fraudulent activity at the Centerville Branch, Snellville, GA.