Submitting OIG:
Report Description:
This audit responds to concerns raised about mail service in selected post offices in the Richmond District. Customers complained their mail was not delivered, tampered with, damaged, and mis-delivered. The Richmond District has 74 delivery units, 1,415 city routes in the Delivery Operations Information System, and 1,064,670 city delivery points. Our analysis of key city delivery performance indicators including carriers returning after 7 p.m., overtime hours used, and customer complaints identified 16 delivery units with poor performance.
Date Issued:
Friday, April 12, 2019
Agency Reviewed / Investigated:
Submitting OIG-Specific Report Number:
DR-AR-19-005
Location(s):
Richmond, VA
United StatesType of Report:
Audit
Questioned Costs:
$3,649,486
Funds for Better Use:
$3,649,486
Number of Recommendations:
3
View Document:
Attachment | Size |
---|---|
DR-AR-19-005.pdf | 1.72 MB |