Submitting OIG:
Report Description:
In 2007, the Postal Service introduced the Continuous Improvement (CI) Program as a management strategy to produce both immediate and sustainable, continuous process improvements. CI is an ongoing effort to improve Postal Service products, services, or processes. The Postal Service uses the Lean Six Sigma (LSS) problem-solving process as part of the CI Program. The objective of our audit was to determine whether contractual support services for the CI Program were effectively supporting the program’s goals.
Date Issued:
Friday, August 31, 2018
Agency Reviewed / Investigated:
Submitting OIG-Specific Report Number:
NO-AR-18-009
Location(s):
Agency-Wide
Type of Report:
Audit
Questioned Costs:
$9,080,950
Funds for Better Use:
$0
Number of Recommendations:
2
View Document:
Attachment | Size |
---|---|
NO-AR-18-009.pdf | 1.86 MB |