Stay Informed
of New Reports
Report Waste, Fraud
Abuse, Or Retaliation
Report Waste Fraud, Abuse, Or Retaliation

Department of Human Resources Employee Performance Evaluation Audit

Report Details

Report Description: 
The City of Chicago Office of Inspector General (OIG) has completed an audit of the Department of Human Resources’ (DHR) management of the City employee performance evaluation process. Our objective was to determine whether DHR ensures that City departments evaluate their employees as required by Personnel Rule XIV, and, if so, whether the evaluation process aligns with national best practices. OIG concluded that DHR does not ensure that departments evaluate all employees. DHR has not clearly defined the roles and responsibilities related to the periodic evaluations required by the Personnel Rules. DHR provides forms for departments to use, but it does not require and monitor compliance with Personnel Rule XIV. As a result, more than 10,000 City employees currently work in 7 City departments that report that they do not conduct any performance evaluations, with another 6,000 City employees working in 13 other departments that report they do not regularly conduct performance evaluations of all of their employees.
Short / Alternative Report Title: 
Employee Performance Evaluation Audit
Date Issued: 
Wednesday, October 14, 2020
Agency Reviewed / Investigated: 
Submitting OIG-Specific Report Number: 
Chicago, IL
United States
Type of Report: 
Professional Standard: 
GAO's Yellow Book, Generally Accepted Government Auditing Standards (GAGAS)
Questioned Costs: 
Funds for Better Use: 
Number of Recommendations: 

Please note that contains links to documents hosted on various state and local government and other non-Federal Government websites (external websites). CIGIE proudly complies with section 508 accessibility regulations in the posting of Federal Government reports on; however, CIGIE cannot guarantee section 508 compliance (accessibility) on any external websites. Additionally, when clicking on links to external websites, users should be aware that doing so causes them to leave CIGIE’s website and to be subject to that external website’s privacy policy. Furthermore, CIGIE neither controls nor guarantees the accuracy, relevance, timeliness, or completeness of the information contained in external website links.