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Ohio Department of Job and Family Services: Unemployment Compensation Performance Audit

Report Details

Submitting OIG: 
Ohio Auditor of State
Report Description: 
As a result of the COVID-19 pandemic, Ohio’s unemployment system was flooded with new claims. Our audit found that the unemployment compensation system was not prepared for the surge in unemployment applications resulting from the pandemic. While limited human resources played a role, antiquated systems and lack of business intelligence made problems worse.
Date Issued: 
Thursday, September 23, 2021
Agency Reviewed / Investigated: 
State of Ohio
Submitting OIG-Specific Report Number: 
N/A
Location: 
OH
United States
Type of Report: 
Audit
Professional Standard: 
Other
Questioned Costs: 
$0
Funds for Better Use: 
$0
Report File Link: 
https://ohioauditor.gov/auditsearch/Reports/2021/Ohio_Department_Jobs_Family_Ser…

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