While conducting fieldwork for our International Mail Operations and Performance Data project, we found significant operational delays of international outbound (export) packages. Operations were significantly challenged at the Postal Service’s five ISCs due to a large number of export packages identified as having insufficient AED. Postal Service data showed nearly 2.9 million pieces with missing AED between January and August 2021. We also found significant processing delays of some export packages identified with insufficient AED.
Thursday, December 2, 2021
Agency Reviewed / Investigated:
Submitting OIG-Specific Report Number:
Type of Report:
Funds for Better Use:
Number of Recommendations: