This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Renton Main Post Office (MPO) in Renton, WA (Project Number 22-097). The Renton MPO is in the Washington District of the WestPac Area and services ZIP Codes 98055 and 98058, which serves about 68,271 people and is considered to be an urban community. We judgmentally selected the Renton MPO based on the number of customer inquiries per route the unit received. From December 1, 2021, through February 28, 2022, the unit received 23.73 inquiries per route, which was more than the average of 13.52 inquiries per route for all sites serviced from the Seattle Processing and Distribution Center (P&DC) and the South Delivery Distribution Center (DDC).
Thursday, June 9, 2022
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