This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Linwood Station in Indianapolis, IN (Project Number 22-087). The Linwood Station is in the Indiana District of the Central Area and services ZIP Code 46201, which serves about 30,926 people and is considered an urban community. We judgmentally selected the Linwood Station based on the number of customer inquiries per route the unit received. From November 1, 2021, through January 31, 2022, the unit received 22 inquiries per route, which was more than the average of 7.36 inquiries per route for all sites serviced by the Indianapolis Processing and Distribution Center (P&DC).
Thursday, May 26, 2022
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