This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Downtown San Diego Station in San Diego, CA (Project Number 22-060). The Downtown San Diego Station is in the California District of the WestPac Area. The station services ZIP Code 92101, which serves about 36,785 people and is considered an urban community. We judgmentally selected the Downtown San Diego Station based on the number of stop-the-clock (STC)3 scans occurring at the delivery unit, rather than at the customer’s delivery address.
Tuesday, April 5, 2022
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