Stay Informed
of New Reports
Twitter
Where To Report Waste
Fraud, Abuse, Or Retaliation
Where To Report Waste Fraud, Abuse, Or Retaliation

Reducing Processing Centers’ Pending Actions

Submitting OIG: 
Social Security Administration OIG
Report Description: 
Objective: To determine whether the Social Security Administration met its performance measure to reduce the number of pending actions at processing centers.
Date Issued: 
Friday, June 28, 2024
Agency Reviewed / Investigated: 
Social Security Administration
Submitting OIG-Specific Report Number: 
022313
Location(s): 
Agency-Wide
Type of Report: 
Audit
Questioned Costs: 
$0
Funds for Better Use: 
$387,566,942
Number of Recommendations: 
3
Report updated under NDAA 5274: 
No
View Document: 
AttachmentSize
PDF icon 022313.pdf665.09 KB

Related Open Recommendations

Recommendation Number Recommendation Status Significant Recommendation Additional Details
1 Open No
Develop a workload and staffing plan to ensure the pending actions backlog is reduced from year to year.
2 Open No
Develop processing centers pending actions performance measures with goals to reduce the pending actions backlog from year to year.
3 Open Yes
Establish timeframe targets for processing centers workloads to limit increases to improper payments caused by processing delays and the burden they place on beneficiaries.
Displaying 3 of 3 Recommendations