| Text of Recommendation | The Commissioner of the Fiscal Service should ensure that the FAA for Direct Express Program cardholder services includes adequate provisions to help ensure that open SR notices are reviewed timely and that investigations are concluded within 10 business days per Regulation E or that the cardholder receives provisional credit no later than the 10th business day. |
|---|---|
| Recommendation Number | 1-1 |
| Recommendation Status | Open |
| Significant Recommendation | Yes |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
|---|---|
| Linked Report |