| Text of Recommendation | We recommend the FSA Chief Operating Officer ensure that FSA provides adequate staffing resources to the Next Gen
office to effectively transition assigned servicing and recovery activities to the BPO vendors. |
|---|---|
| Recommendation Number | 1.5 |
| Recommendation Status | Open |
| Significant Recommendation | Yes |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
|---|---|
| Linked Report |