Text of Recommendation | We recommend that the GSA Chief Financial Officer track the costs to develop each bot to allow the RPA program to develop objective statistics, such as return on investment. |
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Recommendation Number | 2 |
Recommendation Status | Closed |
Significant Recommendation | Yes |
Recommendation Questioned Costs | $0 |
Recommendation Funds for Better Use | $0 |
Submitting OIG | |
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Linked Report |