| Text of Recommendation | On June 25, 2021, we notified the Director, Customer Account Services, and Director, Customer Assistance, Relationships, and Education, of our
concerns with their inconsistent messaging related to the ARPA unemployment compensation and APTC adjustments. We recommended that the IRS update its public-facing website to present consistent messaging to affected taxpayers. |
|---|---|
| Recommendation Number | 1 |
| Recommendation Status | Closed |
| Significant Recommendation | No |
| Submitting OIG | |
|---|---|
| Linked Report |