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Where To Report Waste
Fraud, Abuse, Or Retaliation
Where To Report Waste Fraud, Abuse, Or Retaliation
Recommendation Details
Text of Recommendation
The Commissioner, Wage and Investment, should increase outreach to IRS employees encouraging the use of Form 14162 to evaluate Over-the-Phone Interpreter (OPI) service provided to Limited English Proficiency (LEP) taxpayers.
Recommendation Number
5
Recommendation Status
Closed
Significant Recommendation
No
Associated Report Details
Submitting OIG
Treasury Inspector General for Tax Administration
Linked Report
Increased Availability of Tax Resources and Information for Limited English Proficient and Visually Impaired Taxpayers Has Enhanced Assistance, but Additional Improvements Are Needed