Text of Recommendation | Develop templates and other training materials that include case studies on UDAP matters for the Reserve Banks to distribute to their UDAP specialists and consumer compliance examiners. After developing the templates and training materials, DCCA should
a. define the frequency for conducting periodic training.
b. define a plan for providing case studies on a periodic basis to highlight emerging risks as well as frequent or common cases. |
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Recommendation Number | 3 |
Recommendation Status | Closed |
Significant Recommendation | No |
Submitting OIG | |
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Linked Report |