Text of Recommendation | We recommend the following to the Principal Deputy Assistant Secretary for Employment and Training conduct a study to assess the technological needs of the UI programs to determine the capabilities that need to be upgraded or replaced; the features necessary to effectively respond to rapid changes in the volume of claims in times of emergency or high unemployment; the capabilities needed to ensure effective and equitable delivery of benefits; and the capabilities to minimize fraudulent activities. |
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Recommendation Number | 1 |
Recommendation Status | Closed |
Significant Recommendation | Yes |
Submitting OIG | |
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Linked Report |