|Text of Recommendation|| |
Work with the contracting officer to modify the existing contract and 1) define the Mail Theft Analytics Program purpose to improve complaint data quality and usefulness for division personnel, 2) develop internal controls such as guidance and an oversight mechanism, and 3) establish performance metrics to assess the effectiveness of the program.
|Recommendation Number|| |
|Recommendation Status|| |
|Significant Recommendation|| |
|Recommendation Questioned Costs|| |
|Recommendation Funds for Better Use|| |