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Recommendation Details
Text of Recommendation
To ensure that the police department is efficiently and effectively meeting the company’s needs and addressing its risks, we recommend that the Chief Administrative Officer coordinate with the Executive Leadership Team - which also represents the Chief Executive Officer’s input - the security steering committee, and APD leadership to take the following actions: 2d. Reevaluate current goals and metrics to ensure that they align with APD’s established role and priorities and measure what is most important to the company. In the process, incorporate additional performance metrics that other rail organizations use, as appropriate, such as surveying passengers and employees to measure their perceptions of the security APD provides.
Recommendation Number
2d
Recommendation Status
Open
Significant Recommendation
Yes
Recommendation Questioned Costs
$0
Recommendation Funds for Better Use
$0