Text of Recommendation | The Director, Collection, should update the PDC Operations Guide and PPG to include guidance for quality reviewers to ensure that telephone background noise cannot be heard and that taxpayer PII and tax return information remains protected from potential disclosure per Internal Revenue Code Section 6103. |
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Recommendation Number | 6 |
Recommendation Status | Closed |
Significant Recommendation | No |
Recommendation Questioned Costs | $0 |
Recommendation Funds for Better Use | $0 |
Submitting OIG | |
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Linked Report |